FAQ’s - Screen Printing

Can you match a Pantone color?
We can match any Solid Coated Pantone color! Please keep in mind that colors may appear differently when printed than on a computer screen. We match to Pantone swatch books within 2 shades.

Can I bring my own shirts?
You are welcome to supply your own garments. We recommend supplying 3% more than your desired quantities to account for any damages during production as we will not be held responsible for replacing them, however, you will not be charged for printing on any damaged items. We require all supplied garments to be new and unworn. Refer to the contract printing section of our Policies.

Can you supply printed samples?
Screen printed samples are available but due to the set up time required, they start at $125 for 1 color/1 location prints and are subject to our standard turnaround time. In some cases, a percentage of your sampling costs can be credited back to a full production run. Your account manager can provide a sampling quote.

How big can you print?
Our max standard print area is 14" by 17.5". We are able to print larger in some cases but this may incur additional charges and will be reviewed on a case by case basis. Keep in mind that your image size will stay the same across the whole print run so it's important to consider if there will be any youth or women's sizes in the order before going too large. Most full front chest or back designs are between 10-12" wide and most left chest designs are between 3-4" wide. Our account managers are happy to help you find the optimal size for your artwork.

Can you print over seams, pockets, or zippers?
Generally we do not advise doing this but it is possible. Be aware that printing over seams, pockets, zippers, or any other obstacles can produce inconsistent or cracked prints.

Am I able to print multiple color variations in a print run?
We do not assess any additional fees for changing garment colors in the middle of a print run, however there are $15 ink change fees (per screen) if you want to change ink colors. There is a minimum of 12pcs per ink change.

What is the minimum order quantity?
Our minimum order quantity is just 25pcs for most screen printing projects, though we strongly recommend aiming for 50+ for the best pricing. Contact us for more information and an account manager will help guide you in the best direction.

 

FAQ’s - Artwork

What are the art requirements?
For the best results, 300dpi CMYK vector art is always preferred. These are usually .eps, .ai. or .pdf. If vector art is not available, high resolution 300dpi CMYK files are acceptable as well. Screen printing projects do not require bleed, crop marks, or any other types of printer's marks. 

Do you offer design services?
We include a small amount of art time in every order to help get your design over the finish line but we can also help you create original art. Art time is billed at $60/hr with a minimum of one hour.


FAQ’s - Pick up & Shipping

Can I pick up my order?

Yes! Orders can be picked up in our showroom Monday through Friday from 9am - 5pm.

6414 Whittier Blvd.
East Los Angeles, CA 90022

Most pick ups occur at our front entrance but if you have a large order it may only be available at our garage in the rear of the building.

Is there parking at your location?
Our showroom is surrounded by metered parking.

Can you ship my order?
Of course! We ship most orders via UPS Ground and will provide a tracking number. Your account manager can get you a shipping quote. We are also happy to accommodate your existing shipping accounts & couriers.

Can you Uber/Lyft/Postmates/etc me my order?
We’re happy to work with any of these services but you must schedule it on your end and we’ll ensure the driver gets the correct boxes.